Shipping policy
Shipping Policy
At Snapclix Store, we work to deliver your orders safely and as quickly as possible across India. This Shipping Policy explains how orders are processed, shipped and delivered.
By placing an order on our website, you agree to the terms mentioned below.
1. Shipping Coverage
We currently deliver across India to all serviceable pin codes through trusted courier and logistics partners.
Our delivery partners may include:
· Delhivery
· Blue Dart
· XpressBees
· Ecom Express
· ShadowFax
· Other reliable courier providers
Delivery availability may vary depending on the customer's location and courier service coverage.
2. Order Processing Time
Orders are usually processed within 1 to 2 business days after successful order placement and confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
For Cash on Delivery orders, our team may contact customers for order verification before dispatch.
Orders that remain unverified may be delayed or cancelled.
3. Delivery Timeline
Estimated delivery time across India is usually between 3 to 5 business days after dispatch.
Delivery timelines may vary depending on:
· Delivery location
· Courier partner operations
· Weather conditions
· Public holidays
· High order volume periods
· Unexpected logistical issues
While we aim to deliver within the estimated timeframe, delays caused by courier partners or circumstances beyond our control may occasionally occur.
4. Shipping Charges
We offer Free Shipping across India on all orders.
No additional standard shipping charges are applied during checkout unless specifically mentioned during promotional campaigns or exceptional delivery conditions.
5. Cash on Delivery (COD)
Cash on Delivery is available for eligible pin codes across India.
We currently do not charge any additional COD handling fee.
Snapclix Store reserves the right to disable COD service for:
· High-risk locations
· Repeated order refusals
· Suspicious order activity
· Non-serviceable areas
COD orders may require confirmation through phone call, SMS or WhatsApp before dispatch.
6. Order Tracking
Once your order is shipped, tracking details will be shared through:
· Email notification
· SMS update
Tracking information may take some time to become active after shipment dispatch.
Customers can use the tracking link provided to monitor the delivery status of their order.
If tracking details are not received within a reasonable timeframe, customers may contact our support team.
7. Delivery Attempts
Courier partners usually make multiple delivery attempts before marking an order as undelivered.
Customers are requested to:
· Provide accurate shipping details
· Keep their phone number reachable
· Respond to courier communication when required
If an order is returned due to failed delivery attempts, incorrect address or customer unavailability, Snapclix Store reserves the right to cancel the order or request prepaid re-shipping charges for future dispatch.
8. Delayed or Lost Shipments
Although rare, shipment delays may happen due to operational or external reasons beyond our direct control.
If a shipment appears lost, delayed excessively or undelivered, customers may contact our support team for assistance.
We will coordinate with the courier partner to investigate the shipment status and provide reasonable support.
9. Incorrect Address Information
Customers are responsible for entering accurate shipping details during checkout.
Snapclix Store is not responsible for delivery issues caused due to:
· Incorrect address
· Wrong PIN code
· Incomplete delivery details
· Incorrect phone number
Additional charges arising due to address correction or re-shipment may be applicable in certain cases.
10. Unserviceable Locations
If a customer's delivery location becomes unserviceable after order placement, our support team will contact the customer regarding:
· Alternative delivery options
· Order cancellation
· Refund processing if applicable
Refunds for cancelled prepaid orders are generally processed within a reasonable timeframe through the original payment method.
11. International Shipping
Currently, Snapclix Store delivers only within India.
We do not offer international shipping at this time.
12. Contact Information
For shipping-related queries or delivery assistance, customers may contact us at:
Business Name: VINAY ENTERPRISES
Store Name: Snapclix Store
Website: www.snapclix.store
Support Email: support@snapclix.store
Business Address: Goregaon (West), Mumbai – 400104, Maharashtra, India
GSTIN: 27AICPJ4944L1ZZ