Privacy policy

Privacy Policy

Welcome to Snapclix Store. Your privacy matters to us, and we are committed to protecting your personal information with transparency and responsibility.

This Privacy Policy explains how Snapclix Store, operated by VINAY ENTERPRISES, collects, uses, stores and protects your information when you visit our website, place an order, contact customer support or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: VINAY ENTERPRISES

Store Name: Snapclix Store

Website: www.snapclix.store

Business Address: Goregaon (West), Mumbai – 400104, Maharashtra, India

Email: support@snapclix.store

Phone: +91 9833315007

GSTIN: 27AICPJ4944L1ZZ

2. Information We Collect

When you browse or place an order on our website, we may collect certain personal and technical information.

Personal Information

This may include:

Full name
Mobile number
Email address
Billing and shipping address
PIN code and city details
Order and purchase history

Payment Information

Payments made through our website are processed through secure third-party payment gateways. Depending on your selected payment method, information may include:

UPI transaction details
Debit or credit card details
Net banking information
Payment status

We do not store complete card or banking details on our servers.

Device and Technical Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device type
Operating system
Time zone
Website interaction activity
Cookies and tracking data

Customer Support Information

If you contact us for assistance, we may collect:

Chat or email conversations
Complaint details
Return or refund information
Shared photos or videos for verification purposes

3. How We Use Your Information

We collect and use your information for legitimate business purposes, including:

Processing and delivering your orders
Sending order confirmations and tracking updates
Providing customer support
Managing returns, refunds and exchanges
Preventing fraudulent transactions
Improving website performance and shopping experience
Sending promotional offers or updates if you choose to receive them
Maintaining legal, tax and accounting records
Complying with applicable Indian laws and regulations

4. Order Verification and Fraud Prevention

To maintain secure transactions and reduce fraudulent activities, Snapclix Store may review orders manually in certain situations.

We may contact customers for order confirmation through phone call, SMS, What’s App or email before dispatching an order.

Orders showing suspicious activity, incomplete information or unusually high-risk behavior may be cancelled without prior notice.

5. Sharing of Information

We only share your information when necessary to operate our business smoothly and serve your orders properly.

Your information may be shared with:

Shopify

Our ecommerce platform provider that securely hosts and manages our online store.

Payment Gateway Providers

To process secure payments through services such as Razorpay, Cashfree, PayU or other approved providers.

Shipping and Courier Partners

To deliver your orders using logistics companies such as Delhivery, Ecom Express, Blue Dart or similar courier services.

Marketing and Analytics Tools

To understand website performance, customer preferences and advertising effectiveness.

Legal or Government Authorities

If required under applicable Indian laws, legal proceedings or regulatory requests.

We do not sell, trade or rent your personal information to third parties for independent marketing purposes.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and website functionality.

Cookies may help us:

Remember cart and login information
Improve website speed and usability
Understand visitor behavior
Measure advertisement performance
Show relevant product recommendations

You can disable cookies through your browser settings. Some website features may not function properly after disabling cookies.

7. Marketing Communication

If you subscribe to our promotional communication, we may send updates related to:

New arrivals
Offers and discounts
Cart reminders
Product recommendations
Store announcements

You can unsubscribe from marketing communication anytime by clicking the unsubscribe option in emails or contacting our support team.

8. Data Retention

We retain customer information only for as long as necessary for:

Order fulfillment
Customer service
Tax and accounting records
Fraud prevention
Legal and regulatory obligations

Once data is no longer required, it is securely deleted or anonymized wherever reasonably possible.

9. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, loss or disclosure.

Security measures may include:

Secure SSL encryption
Protected payment gateways
Restricted access to sensitive data
Shopify security infrastructure
Periodic monitoring for suspicious activity

While we follow accepted industry practices, no online system can guarantee complete security at all times.

10. Your Rights

As a customer, you may request to:

Access your personal information
Correct inaccurate details
Update account information
Withdraw marketing consent
Request deletion of personal data where legally permitted

To exercise these rights, please contact us at support@snapclix.store.

11. Third-Party Services and Links

Our website may contain links to third-party websites, apps or services. We are not responsible for the privacy practices, content or policies of those third-party platforms.

Customers are encouraged to review the privacy policies of external websites before sharing personal information.

12. Children's Privacy

Snapclix Store does not knowingly collect personal information from individuals below 18 years of age.

If we become aware that information belonging to a minor has been collected unintentionally, we will take appropriate steps to remove such information.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes.

Updated versions will be published on this page with the revised effective date.

Customers are encouraged to review this page periodically to stay informed.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you may contact us using the details below:

VINAY ENTERPRISES

Snapclix Store

Website: www.snapclix.store

Email: support@snapclix.store

Phone: +91 9833315007

Address: Goregaon (West), Mumbai – 400104, Maharashtra, India