Frequently Asked Questions
What does Snapclix Store sells?
Snapclix store offers carefully selected products across gadgets, kitchen, home, personal care, storage, office items, toys and daily use essentials. Focusing on strong build and practical use.
Where do you ship?
We ship across India, to most servicable pincodes.
Do you charge for shipping?
No. We offer Free Shipping across India, on all orders.
How long does delivery take?
Orders are usually delivered within 3-5 business days, after dispatch. Delivery time may vary by location.
What payment methods are available?
We accept
- UPI
- Debit & Credit Cards
- Net Banking
- Cash on Delivery (COD)
Is Cash on Delivery available everywhere?
COD is available for most servicable pin codes. Some locations may not support COD, due to courier llimitations.
How can I track my order?
Once your order is shipped, you will receive tracking details on SMS or email with a link to track your delivery.
Can I cancel my order?
Order can be cancelled only before dispatch. Once shipped. cancellation is not possible.
Do you accept returns?
Returns are accepted, only if the product received is wrong or defective.
The Return request must be raised within 3 days of delivery along with a clear unboxing video showing the issue.
Why is unboxing video required?
The unboxing video help us varify claims fairly and avoid misuse. It protects both customers and the business during return and exchange requests.
Can I exchange a product?
Yes, exchanges are allowed only for wrong or defective products, subject to availability and same return conditions.
When will I receive my refund?
Once the return is approved and inspected, refunds are processed within 8-15 days to the original payment method.
What if my product arrives damaged or incomplete ?
Please contact us within 24 hours of delviery with a clear unboxing video. Without video proof, replacements or refunds can not be processed.
Are all products cover under return ?
No , Returns are not accepted for change of mind, personal preference, delayed requests or products without proper video proofs.
How can I contact Customer Support?
You can reach us at:
email:- support@snapclix.store
Our support team is available Monday to Saturday.